Holiday Activities Lead (Seasonal) - $14/HR (ICE)

[{{ $ctrl._job.status.name | translate}}] Holiday Activities Lead (Seasonal) - $14/HR (ICE)
Gaylord Texan Resort & Convention Center

Posted

Job description

Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a “consider it done” spirit to work. In return, you’ll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change? Take the initiative. Enjoy the Rewards.

Join our team this holiday season and be a part of the magic of Lone Star Christmas! Hiring Events will be held onsite Saturday, November 7th from 1pm to 4pm as well as every Wednesday through November 4th from 1pm to 5pm. Walk-ins are welcome. Apply online at www.MarriottCareers.net and schedule an interview by calling our Human Resources team at 817-778-3900. 

All SEASONAL positions are open now.

Job Summary

Assist manager in the daily operation of assigned events, including supervision of event operations and box office staff. Schedule staff at proper levels for each event. Monitor performance of staff and provide any necessary feedback to management. Monitor cash handling operations. Answer guest inquiries via phone, personally or electronically in a prompt, courteous manner. Direct guests to proper location with clear instructions. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; verify uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested.
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Details

Job type
Full-time
Location
Grapevine, TX, United States
Department
Recreation & Leisure
Starting in
As soon as possible
Duration of the contract
Indefinite

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