Wine Experience Supervisor
This position is not available anymore, but there are more Sommelier jobs
Closed

Wine Experience Supervisor

About the job

Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Wine Experience Supervisor in the Food & Beverage department. We are looking for a candidate who has a passion for delivering great customer service and genuinely take care of our guest.

MAIN RESPONSIBILITIES
• To create and update the wine list in coordination with F&B Manager.
• To organize and lead weekly product knowledge related training.
• To attend pre-service briefings for daily updates.
• To ensure that mise en place levels is kept to standards.
• To meet and greet guests in a professional and efficient manner.
• To make recommendations for guests when requested.
• To serve wines and other beverages to meet guest requirements by providing the appropriate product in the correct manner.
• To ensure all beverages are correctly charged.
• To promote Wine sales to complete meal experiences.
• To ensure all beverages are stored securely.
• To clear and reset glasses on tables to allow efficient flow of service.
• To oversee the ordering and receiving of beverages before the end of shift to provide accurate levels of stock.
• To ensure that the cellar is kept stocked, clean and in the appropriate operational order always.
• To ensure that wine basket, decanters and ice bucket with stands are kept clean and in order.
• To redact, edit and update the wine list accordingly to availability and new labels.
• To edit and update the prices on the point of sales (Micros) aligned with the wine list.
• To wish “Farewell” to all guests, encouraging repeat customers to perform all duties related to restaurant opening & closing shifts.
• To maintain accurate and complete knowledge of all products (F&B), services, facilities, equipment, procedures and policies, standards, promotions and activities, business requirements, etc.
• To assist the F&B Manager in implementing impeccable quality experience throughout the restaurant / outlet.
• To ensure the assigned duties and station is managed properly in accordance with outlet management directives. To ensure that mise en place positioning is completed accurately.
• To update proactively the direct superior on status of assignments and tasks.
• To take active part in building a balanced and healthy team environment support the other team members where and when required.
  • Meals in our Staff canteen; Uniform and laundry service; Tailored training programs; Company discounts on Armani shops.
  • Department: Sommelier

About you

• Hotel school diploma preferred.
• Previous experience in similar and/or related fields in a 5* Hotel.
• At least 2 years experience at same level.
• Fluent English and additional languages desirable.
• WSET or AIS Diploma.
  • Languages required: English and Italian.

The company

Welcome to Armani Hotel Milano, a five stars luxury hotel inaugurated in 2011 following a collaboration between Giorgio Armani S.p.A., one of the most prestigious fashion brands in the world, and Emaar Properties PJSC, the creator of iconic development projects.
Located in the heart of the famous Milan fashion district of Via Manzoni and Via Montenapoleone, just a few minutes away from the amazing Duomo cathedral and La Scala Theatre, the Armani Hotel Milano, with 95 luxury guestrooms and suites, is the second hotel of the brand Armani Hotels & Resorts after the Armani Hotel Dubai situated in the famous Burj Khalifa.
Armani Hotel Milano is the perfect place for a luxury experience made of comfort, privacy and beauty, in line with the Stay with Armani philosophy, which promises a “home-away-from-home” experience: we welcome every guest as our own, delivering a genuine home approach and a unique lifestyle experience.

View profile
Closed

Wine Experience Supervisor

Milan, Italy

Full-time, 6 months

Start Date:

Want something different? See similar jobs

Head Chef
Head Chef

Head Chef

Sunset Hospitality Group - Italy

Milan, Italy

Sous Chef
Sous Chef

Sous Chef

Sunset Hospitality Group - Italy

Milan, Italy